Terms of Service

Bibby + Brady is a trading name of Victoria Bibby and Dael Brady and herein may be referred to as "Bibby + Brady", "We" or "Us". As used herein, "Customer" and "You" shall mean the person or organisation who takes possession of the products and any other person or organisation to whom charges are to be billed, all of whom will be jointly and severally liable hereunder.
1. ACCEPTANCE OF TERMS
The placement of an order implies full acceptance of the Terms & Conditions as stated hereon and implied.
2.  PRICE, CURRENCY & GST
All prices on this website are stated in New Zealand Dollars (NZD)). Orders will be processed in New Zealand Dollars (NZD) only, we do not accept payments in other currencies. Cush & Nooks reserves the right to change prices of goods advertised on this website, without notice. Orders will not be despatched until payment is received in full.
3.  PAYMENT & SECURITY
We accept Visa and MasterCard payments by PayPal, and PayPal automatically encrypts your confidential information in transit from your computer to ours using Secure Socket Layer (SSL) technology with an encryption key length of 128-bits. PayPal payments can be made with or without a PayPal account using your Visa or MasterCard.
We also accept direct credit payments from New Zealand bank accounts. 
Our bank details are: ASB Bank, Napier. V BIBBY & D BRADY T/A BIBBY + BRADY. 12-3144-0230554-50.
4. DOMESTIC SHIPPING
Your shipping cost will be calculated at the checkout. We aim to dispatch all orders within 1-2 business days.
5. INTERNATIONAL SHIPPING
If you live outside of New Zealand and wish to have a product shipped to you, please email us with your destination and we will provide you with a shipping cost, if possible.
6. REFUND POLICY
We hope you love the products you buy from us at Bibby + Brady. If, for any reason, you are not satisfied with your purchase, please return it to us within 7 days of receipt of the products, provided that the products are in original condition, unused, unwashed and are accompanied with their original packaging. We will replace it or refund the purchase price using the method you used for the initial purchase. Please email vic@bibbyandbrady.co.nz notifying us that you wish to return an item including the invoice number on the email, and the reason for returning it.
We cannot accept unused goods in damaged packaging unless they are faulty. Freight charges are not refundable unless the goods are faulty, in which case we will also refund the cost of returning the goods to us.
Products must be returned to the following address, at your own cost, unless the goods are faulty:
1 Kavanagh Road
Hospital Hill
Napier 4110
Once we have received the returned products we will notify you by email of your exchange or refund entitlement.
Sale items are NOT refundable.
7. PRIVACY POLICY
At Bibby + Brady we value our customers and respect their privacy. Any information we collect about you is held with the utmost care and security. We want to make your shopping experience as safe and satisfying as possible. While we may securely store your customer details, we do not sell, trade or share this information with anyone. When you place an order we use secure payment facilities to process all online credit card transactions. No credit card details are kept by Bibby + Brady.